MSO - 'Incorrect' MSO

AUTHORITY:
Tenn. Code Ann. Sections 55-3-103

DESCRIPTION:

  • When a dealership pulls the wrong Manufacturer Statement of Origin “MSO” / Manufacturer Certificate of Origin “MCO” when selling a new vehicle and the TN title has been issued.

REQUIREMENTS:

  • The dealership will need to apply for a duplicate MSO/COO from the manufacturer within one year of issuance and submit to the County Clerk or the Department of Revenue, Vehicle Services Division the incorrect certificate of title, along with the correct MSO/MCO and a letter of explanation from the Dealership.
  • If the duplicate MSO/MCO cannot be obtained, the Dealership will need to submit to the County Clerk or the Department of Revenue, Vehicle Services Division, the refusal letter from the manufacturer, the incorrect certificate of title with a  lien release if applicable and a letter from the Dealership outlining the circumstances.
  • If the duplicate MSO/MCO can be obtained, the Dealership will need to submit to the County Clerk or the Department of Revenue, Vehicle Services Division, the incorrect certificate of title with a lien release if applicable and the letter from the Dealership outlining the circumstances.
  • When the Department receives the information, the incorrect certificate of title information is removed from our VTRS Database and NMVTIS.  Carfax is notified to remove the record from their database as well. Incorrect MSO/MCO Letter will be mailed to the Dealership/Customer to apply for the Duplicate MSO/MCO to sell the vehicle as new.

RELATED TOPICS:
TRANSFER OF OWNERSHIP
CERTIFICATE OF TITLE

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